Security at Romoss Hosting

At Romoss Hosting, security is not an afterthought — it is a core foundation of our hosting infrastructure. We understand that your website, customer data, and digital assets are critical to your business. That is why we implement robust, multi-layered security measures designed to protect your online presence around the clock.

Our Security Commitment

We are committed to protecting your data, preventing unauthorised access, monitoring threats proactively, and maintaining secure infrastructure. Our security posture is continuously reviewed and improved to meet evolving industry standards and regulatory requirements.

Infrastructure Protection

Our hosting environment is built with a security-focused architecture including:

• Tier IV certified, physically secure data centre environments
• Network firewalls and granular access controls
• Intrusion detection and prevention systems (IDS/IPS)
• Server-level security hardening and OS baseline configurations
• Continuous 24/7 monitoring for suspicious activity and anomalies

Data Encryption

Romoss Hosting supports secure data transmission using SSL/TLS encryption, encrypted communication channels between servers, and secure login and authentication processes. Every hosting plan includes a free SSL certificate to protect your visitors' data in transit.

DDoS Protection

To minimise service disruptions from malicious traffic, we implement always-on volumetric DDoS mitigation up to 10 Tbps, intelligent traffic filtering and scrubbing, and continuous traffic monitoring with automatic threat response. These measures help maintain service stability and uptime even under sustained attack.

Account Security

We enforce strong account security practices including secure authentication systems, protection against brute-force and credential-stuffing attacks, and access monitoring and alerting. Customers are responsible for safeguarding their own account credentials and are encouraged to use strong, unique passwords.

Regular Updates & Maintenance

Security requires constant vigilance. Our team applies system and kernel updates and security patches regularly, monitors for emerging vulnerabilities and zero-day exploits, performs infrastructure security reviews, and maintains proactive system health checks to ensure optimal performance and resilience.

Automated Backups

Our Business and Enterprise plans include automated daily backups with up to 90-day retention, allowing you to restore your entire environment to any previous state with a single click. While Romoss Hosting provides backup infrastructure, customers are also encouraged to maintain their own independent backups.

Data Responsibility — Shared Security Model

While Romoss Hosting secures the underlying infrastructure, customers are also responsible for maintaining secure website applications and CMS platforms, keeping plugins and themes updated, implementing secure coding practices, and managing access permissions carefully. Security is a shared responsibility.

Incident Response

In the event of a security incident, our response process includes immediate investigation and threat isolation, corrective action and remediation, notification of affected users where required by law or contract, and implementation of preventive improvements to stop recurrence.

Compliance & Privacy

Romoss Hosting maintains data protection standards supporting compliance with UK GDPR, GDPR, and other applicable regulations for customers worldwide. For full details, please review our Privacy Policy and GDPR Policy.

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Your Trust Matters

At Romoss Hosting, we take security seriously because your reputation depends on it. Our goal is to provide hosting solutions that are not only fast and reliable — but secure by design. Have a security concern or question? Contact us immediately: