Services Agreement

This Hosting Services Agreement ("Agreement") is entered into between Romoss Hosting ("Company," "we," "our," or "us") and the customer ("Client," "you," or "your") who purchases or uses our hosting services. By purchasing or using our services, you agree to the terms outlined in this Agreement.

1. Company Information

2. Scope of Services

Romoss Hosting agrees to provide web hosting and related infrastructure services as selected by the Client at the time of purchase. Services may include cloud web hosting, business hosting solutions, enterprise hosting, server infrastructure management, automated backups, and related technical support. Specific service details are defined in the selected hosting plan.

3. Term & Renewal

Initial Term

This Agreement begins on the date of service activation and continues for the selected billing period (monthly, quarterly, or annually).

Automatic Renewal

Services renew automatically at the end of each billing period unless cancelled prior to the renewal date. Clients are responsible for managing their cancellation status. Romoss Hosting will provide advance notice of upcoming renewals where possible.

4. Fees & Payment

All fees are payable in advance. Pricing is based on the selected hosting plan. Failure to make payment may result in service suspension or termination. Taxes, if applicable, are the Client's responsibility. Romoss Hosting reserves the right to modify pricing with reasonable prior notice.

5. Client Responsibilities

The Client agrees to provide accurate and up-to-date account information, maintain secure login credentials and not share account access, ensure hosted content complies with applicable laws and regulations, maintain independent backups of their website data, and keep applications, CMS platforms, and plugins updated.

6. Acceptable Use

The Client may not use Romoss Hosting services for illegal activities, distribution of malware or phishing content, spam or unsolicited bulk email, copyright infringement, or network abuse or hacking attempts. Violation may result in immediate suspension or termination without refund.

7. Service Availability

Romoss Hosting targets 99.99% uptime and strives to maintain high performance. However, we do not guarantee uninterrupted or error-free service and are not liable for downtime caused by scheduled maintenance, force majeure events, third-party service failures, or client-side misconfigurations.

8. Data & Backups

While Romoss Hosting implements backup systems on eligible plans, Clients remain solely responsible for maintaining independent backups of all data. Romoss Hosting is not liable for data loss, corruption, or incomplete restoration in any circumstances.

9. Confidentiality

Both parties agree to protect confidential information disclosed during the service relationship. Confidential information shall not be disclosed to third parties unless required by law or with prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Romoss Hosting shall not be liable for indirect or consequential damages, loss of profits or revenue, business interruption, or loss of data. Total liability shall not exceed the amount paid by the Client for services during the preceding billing period.

11. Termination

This Agreement may be terminated by the Client through cancellation before the renewal date, or by Romoss Hosting for non-payment, violation of this Agreement, or security or legal concerns. Upon termination, services will cease and data may be permanently deleted after a reasonable notice period.

12. Indemnification

The Client agrees to indemnify and hold harmless Romoss Hosting from claims, damages, and expenses arising from hosted content, misuse of services, or violation of applicable laws or third-party rights.

13. Governing Law

This Agreement shall be governed by and interpreted under the laws of England and Wales, United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Amendments

Romoss Hosting reserves the right to update this Agreement at any time. We will provide reasonable notice of significant changes. Continued use of services following notice constitutes acceptance of the updated terms.

15. Entire Agreement

This Agreement, together with our Privacy Policy, Refund Policy, and Terms & Conditions, constitutes the entire agreement between Romoss Hosting and the Client.

Contact Information

For questions regarding this Agreement, please contact us at abdussamadamazon@gmail.com or call +44 7462 101691.